How To Fix RSBCT_WEBITEM000 - An entry with the same data provider and item is already available

SAP Error Message - Details

• Message type: E = Error

• Message class: RSBCT_WEBITEM - Messages for Web Item "Dropdown Box for Data Views"

• Message number: 000

• Message text: An entry with the same data provider and item is already available

What causes this issue?

The entry with the description &V1& could not be added because an
entry
with the same Web Item &V2& and the same query / Query View already
exists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the Web item for the entry with the description &V1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSBCT_WEBITEM000 - An entry with the same data provider and item is already available ?

  The SAP error message RSBCT_WEBITEM000 indicates that there is a conflict due to the presence of an existing entry with the same data provider and item in the context of SAP Business Warehouse (BW) or SAP BusinessObjects. This typically occurs when you are trying to create or modify a web item in a query or report that already has an existing entry with the same characteristics.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that you are attempting to create a new web item (like a chart, table, etc.) that has the same data provider and item as an existing one.
  Incorrect Configuration: There may be a misconfiguration in the settings of the web item or the data provider.
  Caching Issues: Sometimes, caching issues can lead to the system not recognizing that the item already exists.
  
  Solution:
  
  Check Existing Items: Review the existing web items in your report or query to see if there is already an item with the same data provider and characteristics. If so, you may need to modify or delete the existing item instead of creating a new one.
  Modify the Item: If you need to keep both items, consider changing the properties of the new item (e.g., changing the name or data provider) to avoid the conflict.
  Clear Cache: If you suspect caching issues, try clearing the cache of your SAP BW or BusinessObjects environment. This can sometimes resolve conflicts that arise from stale data.
  Check for Locks: Ensure that there are no locks on the data provider or item that might be causing the conflict.
  Consult Documentation: Refer to SAP documentation or support for specific guidelines related to your version of SAP BW or BusinessObjects, as there may be version-specific considerations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like RSA1 for Data Warehousing Workbench) that can help you navigate and troubleshoot issues in SAP BW.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.