How To Fix RSB_GUI217 - Record found is not unique in MDM

SAP Error Message - Details

• Message type: E = Error

• Message class: RSB_GUI - Open Hub Destination - GUI

• Message number: 217

• Message text: Record found is not unique in MDM

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSB_GUI217 - Record found is not unique in MDM ?

  The SAP error message RSB_GUI217, which states "Record found is not unique in MDM," typically occurs when there is an issue with data retrieval from the Master Data Management (MDM) system. This error indicates that the system has found multiple records that match the criteria of a query, but it expects only one unique record.
  Causes:
  
  Duplicate Records: The most common cause is the presence of duplicate records in the MDM database. This can happen due to improper data entry, lack of data validation, or issues during data migration.
  Incorrect Query Parameters: The query used to fetch data may not be specific enough, leading to multiple records being returned.
  Data Model Issues: There may be issues with the data model or configuration in MDM that allow for duplicates to exist.
  Inconsistent Data: Data inconsistencies across different systems or within the MDM system itself can lead to multiple records being returned.
  
  Solutions:
  
  
  Identify and Remove Duplicates:
  
  Use MDM tools to identify duplicate records. This may involve running reports or using data quality tools.
  Clean up the data by merging duplicates or deleting unnecessary records.
  
  
  
  Refine Query Parameters:
  
  Review the query that is being executed to ensure it is specific enough to return a unique record. This may involve adding additional filters or criteria.
  
  
  
  Check Data Model Configuration:
  
  Review the MDM data model to ensure that it is set up correctly and that there are constraints in place to prevent duplicates.
  
  
  
  Data Validation:
  
  Implement data validation rules to prevent duplicates from being created in the future. This can include checks during data entry or data import processes.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or MDM guidelines for best practices on managing and maintaining data integrity.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support for assistance. They may provide insights specific to your configuration or version of MDM.
  
  
  
  Related Information:
  
  MDM Data Quality Tools: Familiarize yourself with tools available in MDM for data cleansing and deduplication.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Training and Best Practices: Consider training for users on data entry and management best practices to minimize the occurrence of duplicates.
  
  By addressing the root causes and implementing preventive measures, you can resolve the RSB_GUI217 error and improve the overall quality of your MDM data.