How To Fix RSB4HANA271 - Error while getting model details.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSB4HANA - B4HANA

  • Message number: 271

  • Message text: Error while getting model details.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSB4HANA271 - Error while getting model details. ?

    The SAP error message RSB4HANA271, which indicates "Error while getting model details," typically occurs in the context of SAP BW/4HANA or SAP BW on HANA when there is an issue retrieving information about a data model. This can happen for various reasons, including configuration issues, data model inconsistencies, or connectivity problems.

    Possible Causes:

    1. Model Configuration Issues: The data model may not be properly configured or may have missing components.
    2. Authorization Issues: The user may not have the necessary authorizations to access the model details.
    3. Data Source Problems: The underlying data source may be unavailable or misconfigured.
    4. System Performance: High system load or performance issues may prevent the model details from being retrieved.
    5. Transport Issues: If the model was recently transported from another system, there may be inconsistencies or missing objects.
    6. Version Compatibility: There may be compatibility issues between different versions of SAP components.

    Solutions:

    1. Check Model Configuration: Verify that the data model is correctly configured and that all necessary components are in place.
    2. Review Authorizations: Ensure that the user has the appropriate authorizations to access the model. This can be checked in the user roles and authorizations.
    3. Validate Data Sources: Check the status of the underlying data sources and ensure they are correctly configured and accessible.
    4. Monitor System Performance: Use transaction codes like ST22 (dump analysis) or SM21 (system log) to check for any performance issues or errors in the system.
    5. Re-transport Objects: If the model was recently transported, consider re-transporting the objects or checking for any missing dependencies.
    6. Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may resolve known issues.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review the official SAP documentation for BW/4HANA or the specific data modeling tools you are using for any additional guidance on troubleshooting model-related errors.

    If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance.

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