How To Fix RSB4HANA164 - User exit call. Manual analysis required.

SAP Error Message - Details

• Message type: E = Error

• Message class: RSB4HANA - B4HANA

• Message number: 164

• Message text: User exit call. Manual analysis required.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSB4HANA164 - User exit call. Manual analysis required. ?

  The SAP error message RSB4HANA164, which indicates that a user exit call requires manual analysis, typically arises in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when there is an issue with the data extraction or transformation process. This error suggests that the system encountered a situation during the execution of a user exit that it could not handle automatically, necessitating manual intervention.
  Cause:
  
  User Exit Logic: The user exit may contain custom logic that is not functioning as expected. This could be due to coding errors, incorrect assumptions in the logic, or changes in the data structure that the exit is not accounting for.
  Data Issues: There may be issues with the data being processed, such as missing values, unexpected formats, or data that does not meet the criteria defined in the user exit.
  Configuration Issues: The configuration of the data source or the transformation process may not align with the expectations of the user exit.
  Performance Issues: If the user exit is taking too long to execute or is causing timeouts, it may trigger this error.
  
  Solution:
  
  Review User Exit Code: Analyze the code in the user exit to identify any logical errors or assumptions that may not hold true with the current data. Look for any recent changes that may have affected the exit.
  Check Data: Validate the data being processed to ensure it meets the expected format and criteria. Look for any anomalies or missing values that could be causing the issue.
  Debugging: Use debugging tools to step through the user exit code during execution to identify where the error occurs. This can help pinpoint the exact line or condition causing the issue.
  Log Analysis: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the failure.
  Consult Documentation: Review any relevant documentation for the user exit to ensure it is being used correctly and that all necessary configurations are in place.
  Testing: After making changes, thoroughly test the user exit with various data scenarios to ensure it behaves as expected.
  
  Related Information:
  
  User Exits in SAP BW: User exits are custom enhancements that allow developers to add their own logic to standard SAP processes. They are often used in data extraction and transformation processes.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for BW/4HANA and user exits for best practices and guidelines.
  
  If the issue persists after following these steps, it may be necessary to involve SAP support or a qualified SAP consultant for further assistance.