How To Fix RSAWB014 - Internal error when generating a jpg file

SAP Error Message - Details

• Message type: E = Error

• Message class: RSAWB - New AWB

• Message number: 014

• Message text: Internal error when generating a jpg file

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSAWB014 - Internal error when generating a jpg file ?

  The SAP error message RSAWB014, which indicates an "Internal error when generating a jpg file," typically occurs in the context of generating graphical representations or images from SAP systems, particularly when using the SAP Business Warehouse (BW) or SAP BusinessObjects.
  Causes:
  
  System Configuration Issues: There may be misconfigurations in the SAP system settings related to graphical output or the rendering of images.
  Memory Limitations: The system may be running out of memory or resources when trying to generate the JPG file.
  File Path Issues: The path where the JPG file is being generated may not be accessible or may not have the necessary permissions.
  Software Bugs: There could be bugs in the version of SAP you are using that affect the generation of image files.
  Missing Dependencies: Required libraries or components for image generation may be missing or not properly installed.
  
  Solutions:
  
  Check System Configuration: Review the configuration settings related to graphical output in your SAP system. Ensure that all necessary parameters are correctly set.
  Increase Memory Allocation: If memory limitations are suspected, consider increasing the memory allocation for the SAP application server or the specific job that is generating the image.
  Verify File Paths and Permissions: Ensure that the directory where the JPG file is being generated exists and that the SAP system has the necessary permissions to write to that directory.
  Update SAP Software: Check for any available patches or updates for your SAP system that may address known bugs related to image generation.
  Check Logs for Detailed Errors: Review the SAP application logs (transaction SM21) and the developer traces (transaction ST22) for more detailed error messages that can provide additional context on the issue.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on troubleshooting it.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. They can provide more in-depth troubleshooting based on your specific system configuration and version.
  Community Forums: Engaging with SAP community forums or user groups can also be helpful, as other users may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation related to the specific module or functionality you are using to generate the JPG file for any additional insights or requirements.
  
  By following these steps, you should be able to diagnose and potentially resolve the RSAWB014 error in your SAP environment.