How To Fix RSAU493 - An internal error occurred when deleting the InfoCube

SAP Error Message - Details

• Message type: E = Error

• Message class: RSAU - Update rules

• Message number: 493

• Message text: An internal error occurred when deleting the InfoCube

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSAU493 - An internal error occurred when deleting the InfoCube ?

  The SAP error message RSAU493 indicates that an internal error occurred while attempting to delete an InfoCube. This can happen for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Possible Causes:
  
  Data Consistency Issues: There may be inconsistencies in the data or metadata associated with the InfoCube that prevent it from being deleted.
  Locks on the InfoCube: The InfoCube might be locked by another process or user, preventing deletion.
  Transport Issues: If the InfoCube is part of a transport request, there may be issues related to the transport that affect its deletion.
  System Errors: Internal errors in the SAP system or database issues can also lead to this error.
  Authorization Issues: The user attempting to delete the InfoCube may not have the necessary authorizations.
  
  Solutions:
  
  
  Check Locks: Use transaction code SM12 to check for any locks on the InfoCube. If there are locks, you may need to release them or wait for the process holding the lock to complete.
  
  
  Data Consistency Check: Run consistency checks on the InfoCube using transaction code RSA1. Look for any inconsistencies and resolve them before attempting to delete the InfoCube again.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to delete the InfoCube. You may need to consult with your SAP security team.
  
  
  Review Transport Requests: If the InfoCube is part of a transport request, ensure that the transport is correctly configured and that there are no issues with it.
  
  
  System Logs: Check the system logs (transaction code SM21) for any additional error messages or information that could provide more context about the internal error.
  
  
  Database Issues: If the problem persists, consider checking the database for issues. You may need to involve your database administrator to investigate further.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), SM12 (Lock Entries), and SM21 (System Log).
  SAP Documentation: Review SAP documentation related to InfoCubes and data modeling for best practices and troubleshooting tips.
  Community Forums: Check SAP Community forums for discussions related to RSAU493, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the RSAU493 error and take appropriate action to resolve it.