How To Fix RSAU487 - A serious error has occurred in the update program

SAP Error Message - Details

• Message type: E = Error

• Message class: RSAU - Update rules

• Message number: 487

• Message text: A serious error has occurred in the update program

What causes this issue?

A serious error occurred in routine &V1& with record &V2& during the
update of InfoCube &V3&. The short dump caused by this error was caught
and this message was produced.

How to fix this error?

Check and correct your update rules and then generate the update
program anew. Check the routine of the update program mentioned above
for syntax errors or logical errors. The system behavior possibly
indicates an arithmetic or conversion error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSAU487 - A serious error has occurred in the update program ?

  The SAP error message RSAU487, which states "A serious error has occurred in the update program," typically indicates that there is a problem with the update process in the SAP system. This error can arise from various underlying issues, including data inconsistencies, configuration problems, or issues with the update program itself.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, which can lead to failures during the update.
  Configuration Issues: Incorrect configuration settings in the update program or related components can cause this error.
  Program Errors: Bugs or issues in the ABAP code of the update program can lead to serious errors.
  Database Locking: If the database is locked or if there are issues with database connectivity, it can cause the update to fail.
  Memory Issues: Insufficient memory or resources on the application server can lead to failures in processing updates.
  
  Solutions:
  
  Check Logs: Review the system logs (transaction SM21) and update logs (transaction SM13) for more detailed error messages that can provide insights into the root cause.
  Analyze the Update Program: If you have access to the ABAP code, analyze the update program for any potential bugs or issues. You may need to debug the program to identify the exact point of failure.
  Data Consistency Check: Run consistency checks on the data involved in the update process. Use transaction codes like SE11 or SE16 to inspect the relevant tables.
  Configuration Review: Verify the configuration settings related to the update program. Ensure that all necessary parameters are correctly set.
  Database Check: Check for any database locks or issues. You can use transaction SM12 to view and manage locks.
  System Resources: Monitor system resources (memory, CPU usage) to ensure that the application server has sufficient resources to process updates.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SM13 (Update Records), SM12 (Lock Entries), and ST22 (Dump Analysis) to diagnose the issue.
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs and steps to reproduce the issue.
  Documentation: Review SAP documentation and community forums for additional insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the RSAU487 error and implement a suitable solution.