How To Fix RSAU344 - The lock for master data/text table of characteristic & was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: RSAU - Update rules

• Message number: 344

• Message text: The lock for master data/text table of characteristic & was deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSAU344 - The lock for master data/text table of characteristic & was deleted ?

  The SAP error message RSAU344 indicates that the lock for the master data or text table of a characteristic has been deleted. This typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when there are issues related to data loading or data processing.
  Cause:
  
  Lock Deletion: The lock on the master data or text table was removed, possibly due to a timeout or an error in the process that was holding the lock.
  Concurrent Processes: Multiple processes trying to access or modify the same data simultaneously can lead to locks being released unexpectedly.
  System Configuration: Misconfiguration in the system settings related to data locking mechanisms.
  Database Issues: Problems with the underlying database that may cause locks to be released prematurely.
  
  Solution:
  
  Check for Active Processes: Use transaction codes like SM12 (to check locks) and SM21 (to check system logs) to identify any active processes that might be causing the issue.
  Re-run the Process: If the lock was deleted due to a timeout, re-running the data load or process may resolve the issue.
  Review System Logs: Check the system logs for any errors or warnings that might provide more context about why the lock was deleted.
  Increase Lock Timeout: If timeouts are a frequent issue, consider increasing the lock timeout settings in the system configuration.
  Database Health Check: Ensure that the database is functioning correctly and that there are no underlying issues that could affect locking mechanisms.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view locks), SM21 (to view system logs), and RSA1 (to access the Data Warehousing Workbench).
  SAP Documentation: Refer to SAP Help documentation for detailed information on master data management and locking mechanisms.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.