How To Fix RSAU255 - InfoProvider & set to 'INACTIVE'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSAU - Update rules

  • Message number: 255

  • Message text: InfoProvider & set to 'INACTIVE'

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  • What causes this issue?

    Because of the change to an object with referential connectivity to
    InfoCubes, this InfoCube was set to 'INACTIVE'.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check this InfoCube in the Data Warehousing Workbench and reactivate it.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSAU255 - InfoProvider & set to 'INACTIVE' ?

    The SAP error message RSAU255 indicates that an InfoProvider has been set to 'INACTIVE'. This typically occurs in the context of SAP BW (Business Warehouse) or SAP BW/4HANA environments, where InfoProviders are used to store and manage data for reporting and analysis.

    Cause:

    The primary reasons for an InfoProvider being set to 'INACTIVE' can include:

    1. Data Model Changes: Changes in the data model or structure that require the InfoProvider to be deactivated temporarily.
    2. Performance Issues: The InfoProvider may have been deactivated to improve performance or due to issues related to data loading or reporting.
    3. Maintenance Activities: Regular maintenance activities or updates may lead to the InfoProvider being set to inactive.
    4. Errors During Data Load: If there are errors during data loading processes, the InfoProvider may be set to inactive to prevent further issues.
    5. Manual Deactivation: An administrator or user may have manually set the InfoProvider to inactive for various reasons.

    Solution:

    To resolve the RSAU255 error and reactivate the InfoProvider, you can follow these steps:

    1. Check the Status: Verify the status of the InfoProvider in the SAP BW system. You can do this through the Data Warehousing Workbench (transaction RSA1).

    2. Review Logs: Check the logs for any errors or warnings that may have caused the InfoProvider to be set to inactive. Look for any data load errors or issues in the process chain.

    3. Reactivate the InfoProvider:

      • Navigate to the InfoProvider in the Data Warehousing Workbench.
      • Right-click on the InfoProvider and select the option to activate or reactivate it.
      • Ensure that all necessary data models and dependencies are in place before reactivation.
    4. Check Dependencies: Ensure that any dependent objects (like DataSources, InfoObjects, etc.) are also active and functioning correctly.

    5. Test Data Load: After reactivating, perform a test data load to ensure that the InfoProvider is functioning as expected.

    6. Monitor Performance: After reactivation, monitor the performance and data loading processes to ensure that there are no further issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), RSCAT (Data Transfer Process), and others that may help in managing InfoProviders.
    • Documentation: Refer to SAP documentation or help resources for detailed guidance on managing InfoProviders and troubleshooting common issues.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the RSAU255 error or InfoProvider management.

    If the problem persists after following these steps, consider reaching out to your SAP Basis or BW support team for further assistance.

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