How To Fix RSAU247 - System error: Update rule & & could not be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: RSAU - Update rules

• Message number: 247

• Message text: System error: Update rule & & could not be locked

What causes this issue?

In order to protect the editing of the update rule from a third party a
lock has been set. This lock could not be set because of a system
error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Call up the transaction again. If this error happens again please get
in touch with your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSAU247 - System error: Update rule & & could not be locked ?

  The SAP error message RSAU247 indicates that there is a problem with locking an update rule in the SAP system. This typically occurs in the context of data extraction and loading processes, particularly when working with SAP BW (Business Warehouse) or SAP BI (Business Intelligence).
  Cause:
  The error message "RSAU247 System error: Update rule & & could not be locked" usually arises due to one of the following reasons:
  
  Concurrent Access: Another process or user is currently accessing or modifying the update rule, which prevents your process from obtaining a lock on it.
  System Performance Issues: High system load or performance issues may lead to timeouts or failures in acquiring locks.
  Database Locking Mechanism: The underlying database may have locking mechanisms that are preventing access to the update rule.
  Configuration Issues: There may be configuration issues in the update rules or the data flow that are causing the locking mechanism to fail.
  
  Solution:
  To resolve the RSAU247 error, you can try the following steps:
  
  
  Check for Concurrent Processes:
  
  Use transaction code SM12 to check for existing locks on the update rule. If you find any locks that are not being released, you may need to investigate the processes holding those locks.
  If necessary, you can delete the locks (if you have the appropriate authorizations) to allow your process to proceed.
  
  
  
  Review System Performance:
  
  Monitor system performance using transaction codes like SM66 (global work process overview) or ST22 (dump analysis) to identify any performance bottlenecks.
  If the system is under heavy load, consider scheduling your data load processes during off-peak hours.
  
  
  
  Check Update Rule Configuration:
  
  Review the configuration of the update rule in transaction RSA1 (Data Warehousing Workbench) to ensure that it is set up correctly.
  Make sure that there are no inconsistencies or errors in the data flow that could be causing the locking issue.
  
  
  
  Restart the Process:
  
  Sometimes, simply restarting the data load process can resolve transient issues. Ensure that no other processes are running that could interfere with the update rule.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  RSA1: Data Warehousing Workbench.
  SM66: Global work process overview.
  ST22: Dump analysis.
  
  
  
  SAP BW/BI Documentation: Review the official SAP documentation for BW/BI for best practices on managing update rules and data loads.
  
  
  By following these steps, you should be able to diagnose and resolve the RSAU247 error effectively.