How To Fix RSAU102 - Dialog terminated by user

SAP Error Message - Details

• Message type: E = Error

• Message class: RSAU - Update rules

• Message number: 102

• Message text: Dialog terminated by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSAU102 - Dialog terminated by user ?

  The SAP error message "RSAU102 Dialog terminated by user" typically indicates that a user has manually terminated a dialog session in the SAP system. This can happen for various reasons, such as the user closing the session, logging off, or an unexpected interruption.
  Causes:
  
  User Action: The most common cause is that the user intentionally closed the session or logged off.
  Timeout: The session may have timed out due to inactivity, leading to an automatic termination.
  System Configuration: Certain system settings or configurations may lead to sessions being terminated under specific conditions.
  Network Issues: Connectivity problems can cause a session to be interrupted, leading to this error.
  Resource Limitations: If the system is under heavy load or if there are resource limitations, it may lead to session terminations.
  
  Solutions:
  
  Check User Actions: Confirm whether the user intentionally terminated the session. If so, no further action is needed.
  Session Timeout Settings: Review and adjust the session timeout settings in the SAP system if necessary. This can be done by the system administrator.
  Network Stability: Ensure that the network connection is stable and that there are no interruptions that could cause session terminations.
  System Performance: Monitor system performance and resource usage. If the system is overloaded, consider optimizing performance or increasing resources.
  User Training: Educate users on how to properly log off or close sessions to avoid unintentional terminations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to session management and terminations.
  Transaction Codes: Use transaction codes like SM21 (System Log) to check for any related logs that might provide more context on the termination.
  User Management: Review user roles and permissions to ensure that users have the appropriate access and are not inadvertently causing session terminations.
  
  If the issue persists or if it is affecting multiple users, it may be beneficial to involve your SAP Basis team or support for further investigation.