How To Fix RSAOLTP064 - No information about plug-in products available in source system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSAOLTP - Notifications in OLTP Source Environment

• Message number: 064

• Message text: No information about plug-in products available in source system &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSAOLTP064 - No information about plug-in products available in source system &1 ?

  The SAP error message RSAOLTP064 indicates that there is no information about plug-in products available in the specified source system. This error typically occurs in the context of SAP BW (Business Warehouse) or when working with SAP's OLTP (Online Transaction Processing) systems, particularly when trying to extract data from a source system.
  Cause:
  
  Missing Plug-in Information: The source system does not have the necessary plug-in information for the data extraction process. This could be due to the plug-in not being installed or not being properly configured.
  Incorrect Source System Configuration: The source system may not be correctly set up in the SAP BW system, leading to a lack of communication or data retrieval capabilities.
  Version Mismatch: There may be a version mismatch between the source system and the BW system, which can lead to compatibility issues.
  Authorization Issues: The user may not have the necessary authorizations to access the plug-in information in the source system.
  
  Solution:
  
  Check Plug-in Installation: Ensure that the necessary SAP BW extractors and plug-ins are installed and activated in the source system. You can do this by checking the transaction codes related to the specific plug-in or by consulting the SAP documentation.
  Verify Source System Configuration: Go to the SAP BW system and check the configuration of the source system. Ensure that it is correctly defined and that all necessary settings are in place.
  Update System Versions: If there is a version mismatch, consider updating the systems to compatible versions. This may involve applying support packages or patches.
  Check Authorizations: Ensure that the user executing the data extraction has the necessary authorizations to access the source system and its plug-in information.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like RSA1 (Data Warehousing Workbench) to check the configuration of your data sources and extractors.
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring and troubleshooting data extraction from source systems.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.