How To Fix RSANA_UMM_API370 - Failed to generate access protection. Please open an incident.

SAP Error Message - Details

• Message type: E = Error

• Message class: RSANA_UMM_API - UMM API Messages

• Message number: 370

• Message text: Failed to generate access protection. Please open an incident.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSANA_UMM_API370 - Failed to generate access protection. Please open an incident. ?

  The SAP error message RSANA_UMM_API370 indicates that there was a failure in generating access protection, which is typically related to the User Management Engine (UME) or authorization issues within the SAP system. This error can occur in various contexts, such as during user creation, role assignment, or when accessing certain transactions.
  Possible Causes:
  
  Authorization Issues: The user executing the action may not have the necessary authorizations to perform the operation.
  Configuration Problems: There may be misconfigurations in the User Management settings or in the access protection settings.
  System Bugs: There could be a bug in the SAP system or a specific version that is causing this error.
  Database Issues: Problems with the underlying database, such as connectivity issues or data corruption, can also lead to this error.
  Transport Issues: If the error occurs after a transport, it may be due to missing objects or inconsistencies in the transport.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. You may need to review the roles and profiles assigned to the user.
  Review Configuration: Check the configuration settings related to User Management and access protection. Ensure that all necessary parameters are correctly set.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error, including patches or updates that need to be applied.
  System Logs: Review the system logs (transaction SM21) and the developer traces (transaction ST22) for any additional error messages or information that could provide more context about the failure.
  Database Check: If you suspect database issues, perform a database consistency check and ensure that the database is functioning correctly.
  Open an Incident: If the issue persists and you cannot find a resolution, follow the recommendation in the error message and open an incident with SAP Support. Provide them with detailed information about the error, including the context in which it occurred, any relevant logs, and the steps you have already taken to troubleshoot.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SUIM (User Information System) for managing users and roles.
  SAP Community: Check the SAP Community forums for discussions related to this error. Other users may have encountered similar issues and shared their solutions.
  Documentation: Review SAP documentation related to User Management and authorization concepts to better understand how access protection works in your system.
  
  By following these steps, you should be able to diagnose and potentially resolve the RSANA_UMM_API370 error. If not, SAP Support will be able to assist you further.