How To Fix RSAN_RT504 - Characteristic value &3 for characteristic &1 (&2) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: RSAN_RT - Messages for Runtime Analysis

• Message number: 504

• Message text: Characteristic value &3 for characteristic &1 (&2) not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSAN_RT504 - Characteristic value &3 for characteristic &1 (&2) not found ?

  The SAP error message RSAN_RT504 indicates that a specific characteristic value for a characteristic is not found in the system. This error typically occurs in the context of SAP BW (Business Warehouse) when working with queries, data extraction, or reporting.
  Cause:
  The error message RSAN_RT504 can be caused by several factors:
  
  
  Missing Data: The characteristic value you are trying to access does not exist in the InfoObject or the underlying data source. This could be due to data not being loaded or incorrect data extraction.
  
  
  Incorrect Characteristic Value: The characteristic value specified in the query or report may be misspelled or formatted incorrectly.
  
  
  Data Model Changes: If there have been recent changes to the data model, such as changes in InfoObjects, attributes, or hierarchies, it may lead to this error.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view certain characteristic values.
  
  
  Data Source Issues: The data source from which the characteristic values are being pulled may not be properly configured or may have issues.
  
  
  Solution:
  To resolve the RSAN_RT504 error, you can take the following steps:
  
  
  Check Characteristic Values: Verify that the characteristic value you are trying to access actually exists in the InfoObject. You can do this by navigating to the relevant InfoObject in the SAP BW system and checking the available values.
  
  
  Data Load Verification: Ensure that the data load process has been completed successfully. Check the data load logs for any errors or warnings that might indicate issues with the data extraction.
  
  
  Correct Query/Report: Review the query or report to ensure that the characteristic and its values are correctly specified. Look for any typos or formatting issues.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the characteristic and its values. You may need to consult with your SAP security team to verify this.
  
  
  Data Source Configuration: If the issue is related to a data source, check the configuration of the data source to ensure it is set up correctly and is functioning as expected.
  
  
  Reprocess Data: If there have been changes to the data model, consider reprocessing the data or performing a full load to ensure that all characteristic values are up to date.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or support for further troubleshooting steps specific to your version of SAP BW.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes such as RSA1 (Data Warehousing Workbench) for monitoring data loads and checking InfoObjects.
  BW Queries: Understand how to create and modify BW queries using BEx Query Designer, as this can help in identifying issues with characteristic values.
  
  By following these steps, you should be able to identify and resolve the cause of the RSAN_RT504 error in your SAP BW environment.