How To Fix RSAN_MDL022 - CRM error: &1&2&3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSAN_MDL - Messages on Analysis Object Model

  • Message number: 022

  • Message text: CRM error: &1&2&3

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  • What causes this issue?

    The following error occurred while attempting to access the CRM system:
    <ZH>&V1&</><ZH>&V2&</><ZH>&V3&</><ZH> </>
    The message number in the CRM system is <ZH>&V4&</><ZH>.</>

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSAN_MDL022 - CRM error: &1&2&3 ?

    The SAP error message RSAN_MDL022 in the context of CRM (Customer Relationship Management) typically indicates an issue related to the data model or data extraction process in SAP BW (Business Warehouse) or SAP CRM. The error message format &1&2&3 usually contains specific details about the error, such as the object name, the type of error, or additional context that can help in diagnosing the issue.

    Possible Causes:

    1. Data Model Issues: The error may arise from inconsistencies or issues in the data model configuration, such as missing or incorrect settings in the InfoObjects, InfoProviders, or DataSources.
    2. Data Extraction Problems: There could be issues with the data extraction process, such as problems with the delta mechanism, data transfer, or data source configuration.
    3. Authorization Issues: Sometimes, the error can be related to insufficient authorizations for the user trying to execute the data extraction or reporting.
    4. Technical Errors: There may be underlying technical issues, such as database connectivity problems, system performance issues, or bugs in the SAP system.

    Solutions:

    1. Check Data Model Configuration: Review the configuration of the data model in SAP BW/CRM. Ensure that all InfoObjects and InfoProviders are correctly defined and activated.
    2. Review DataSource Settings: Verify the settings of the DataSources involved in the extraction process. Ensure that they are correctly configured and that the delta mechanism is functioning as expected.
    3. Check for Authorizations: Ensure that the user has the necessary authorizations to execute the data extraction and access the required objects.
    4. Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
    5. Run Data Transfer: If the error is related to data transfer, try re-running the data transfer process to see if the issue persists.
    6. Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like RSA1 (Data Warehousing Workbench) to analyze the data model or RSO2 (DataSource Maintenance) to check DataSource settings.
    • SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
    • SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.

    Always ensure that you have a backup of your configurations and data before making significant changes to the system.

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