How To Fix RS_DB_DB6397 - Error during determination of pagesize of the database

RS_DB_DB6397 - Overview

• Message type: E = Error

• Message class: RS_DB_DB6 - DB6-Specific Messages in SAP BW

• Message number: 397

• Message text: Error during determination of pagesize of the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RS_DB_DB6397 - Error during determination of pagesize of the database ?

  The SAP error message RS_DB_DB6397 indicates that there was an issue during the determination of the page size of the database. This error can occur in various contexts, often related to database connectivity or configuration issues. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Database Connectivity Issues: The SAP system may not be able to connect to the database due to network issues, incorrect connection parameters, or database server downtime.
  Database Configuration: The database may not be configured correctly, or there may be inconsistencies in the database settings.
  Insufficient Permissions: The user account that the SAP system is using to connect to the database may not have sufficient permissions to access the necessary database metadata.
  Database Version Compatibility: There may be compatibility issues between the SAP system and the database version being used.
  Corrupted Database Metadata: The metadata in the database may be corrupted, leading to issues when the SAP system