How To Fix RS_DB_DB6391 - Request status cannot be changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RS_DB_DB6 - DB6-Specific Messages in SAP BW

  • Message number: 391

  • Message text: Request status cannot be changed

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RS_DB_DB6391 - Request status cannot be changed ?

    The SAP error message RS_DB_DB6391, which states "Request status cannot be changed," typically occurs in the context of the SAP Data Warehousing environment, particularly when dealing with the transport of data requests in the Data Warehouse Workbench or during the process of managing data requests in the InfoCube or DataStore Object (DSO).

    Cause:

    This error can arise due to several reasons, including:

    1. Request Already Processed: The request you are trying to change may have already been processed or is in a status that does not allow for further changes (e.g., it is already in a "Delivered" or "Completed" status).

    2. Locking Issues: There may be locks on the request or the object it is associated with, preventing changes to the status.

    3. Authorization Issues: The user may not have the necessary authorizations to change the status of the request.

    4. System Errors: There could be underlying system issues or inconsistencies in the database that are preventing the status change.

    Solution:

    To resolve the RS_DB_DB6391 error, you can try the following steps:

    1. Check Request Status: Verify the current status of the request. If it is already processed, you may not be able to change it. You can check the status in the Data Warehousing Workbench.

    2. Release Locks: If there are locks on the request, you may need to release them. You can use transaction codes like SM12 to check for and delete any locks that may be causing the issue.

    3. Check Authorizations: Ensure that you have the necessary authorizations to change the request status. You may need to consult with your SAP security team to verify your permissions.

    4. Use Transaction RSA1: Go to the Data Warehousing Workbench (transaction RSA1) and check the status of the request. You can also try to manually change the status from there if applicable.

    5. Reprocess the Request: If the request is in an inconsistent state, you may need to reprocess it. This can sometimes resolve issues related to status changes.

    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve the issue.

    7. System Check: If the problem persists, consider performing a system check or consulting with your SAP Basis team to investigate any underlying system issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), SM12 (Lock Entries), and ST22 (Dump Analysis) for troubleshooting.
    • SAP Notes: Regularly check for SAP Notes related to data requests and transport issues, as they can provide specific guidance and solutions.
    • Documentation: Review SAP documentation on data warehousing and request management for best practices and troubleshooting steps.

    If the issue continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.

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