How To Fix RS_DB_DB6031 - DB2/LUW: Internal error while reading information about InfoProvider &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RS_DB_DB6 - DB6-Specific Messages in SAP BW

• Message number: 031

• Message text: DB2/LUW: Internal error while reading information about InfoProvider &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RS_DB_DB6031 - DB2/LUW: Internal error while reading information about InfoProvider &1 ?

  The SAP error message RS_DB_DB6031 indicates that there is an internal error while reading information about an InfoProvider in a DB2/LUW (Linux/Unix/Windows) database. This error can occur due to various reasons, including issues with the database connection, corruption in the database metadata, or problems with the InfoProvider itself.
  Possible Causes:
  
  Database Connection Issues: There may be problems with the connection between SAP BW and the DB2 database.
  Corrupted Metadata: The metadata for the InfoProvider may be corrupted, leading to issues when trying to read it.
  Database Configuration Issues: Incorrect configuration settings in the DB2 database can lead to internal errors.
  Insufficient Resources: The database server may be running low on resources (memory, disk space, etc.), causing it to fail when trying to read the InfoProvider.
  Version Compatibility: There may be compatibility issues between the SAP BW version and the DB2 version being used.
  
  Solutions:
  
  Check Database Connection: Verify that the connection to the DB2 database is active and functioning correctly. You can do this by testing the connection in the SAP system.
  Check for Corruption: Use DB2 tools to check for corruption in the database. You may need to run consistency checks or repair the database if corruption is found.
  Review Configuration Settings: Ensure that the DB2 database is configured correctly. Check parameters related to memory allocation, cache sizes, and other relevant settings.
  Monitor Resources: Check the resource usage on the database server. Ensure that there is enough memory, CPU, and disk space available.
  Update Software: Ensure that both SAP BW and DB2 are updated to the latest supported versions. Check for any patches or updates that may address known issues.
  Recreate the InfoProvider: If the issue persists, consider recreating the InfoProvider. This may involve deleting and re-creating the InfoProvider in SAP BW.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be known issues and fixes documented there.
  
  Related Information:
  
  SAP Notes: Always check the SAP Support Portal for any specific notes related to the error message RS_DB_DB6031. SAP frequently updates their knowledge base with solutions to known issues.
  DB2 Documentation: Refer to the official DB2 documentation for troubleshooting internal errors and understanding the database's behavior.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further investigation and assistance.