How To Fix RS2HANA_AUTH331 - &1 users could not be processed (see log)

SAP Error Message - Details

• Message type: E = Error

• Message class: RS2HANA_AUTH -

• Message number: 331

• Message text: &1 users could not be processed (see log)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RS2HANA_AUTH331 - &1 users could not be processed (see log) ?

  The SAP error message RS2HANA_AUTH331 indicates that there was an issue processing a number of users during a data transfer or authorization check related to SAP HANA. This error typically arises in the context of data provisioning or when trying to access HANA views or data models.
  Cause:
  The error message suggests that there are specific users who could not be processed due to authorization issues. Common causes include:
  
  Missing Authorizations: The users may not have the necessary authorizations to access the data or perform the required operations in SAP HANA.
  User Locking: The users might be locked or inactive in the SAP system.
  Incorrect User Mapping: There may be issues with how users are mapped between the SAP system and the HANA database.
  Technical Issues: There could be underlying technical issues with the connection between the SAP system and HANA.
  
  Solution:
  To resolve the RS2HANA_AUTH331 error, you can follow these steps:
  
  
  Check User Authorizations:
  
  Verify that the affected users have the necessary roles and authorizations to access the required data in HANA.
  Use transaction codes like SU01 to check user details and PFCG to manage roles and authorizations.
  
  
  
  Review User Status:
  
  Ensure that the users are not locked or inactive. You can check this in the user management transaction (SU01).
  
  
  
  Check User Mapping:
  
  If you are using a user mapping mechanism (like LDAP or SSO), ensure that the mappings are correctly configured and that the users are correctly recognized in HANA.
  
  
  
  Examine Logs:
  
  Look at the detailed logs for more information on which users are causing the issue. The log may provide specific user IDs or additional error messages that can help diagnose the problem.
  
  
  
  Test Connection:
  
  Ensure that the connection between the SAP system and HANA is functioning correctly. You can test this using transaction DBACOCKPIT or similar tools.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to HANA and authorization issues for any specific guidance or patches that may be relevant.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Authorization Concepts: Familiarize yourself with SAP HANA authorization concepts, including roles, privileges, and user management.
  HANA Studio: If you have access to HANA Studio, you can also check user privileges directly in the HANA environment.
  
  By following these steps, you should be able to identify and resolve the issues causing the RS2HANA_AUTH331 error.