How To Fix RRKEB020 - Date format in user master record cannot be interpreted

SAP Error Message - Details

• Message type: E = Error

• Message class: RRKEB - Messages for Conversion Exits PERI6 / PERI7

• Message number: 020

• Message text: Date format in user master record cannot be interpreted

What causes this issue?

The "&V1&" date format is not supported.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the date format setting in the user master record.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RRKEB020 - Date format in user master record cannot be interpreted ?

  The SAP error message RRKEB020 indicates that there is an issue with the date format in the user master record. This error typically arises when the system is unable to interpret the date format specified in the user master data, which can lead to problems in processing user-related transactions.
  Cause:
  
  Incorrect Date Format: The date format in the user master record may not match the expected format defined in the system settings. This can happen if the date is entered in a format that is not recognized by SAP (e.g., using slashes instead of dashes, or using a different order of day/month/year).
  Regional Settings: The user’s regional settings may not align with the date format used in the user master record.
  Data Migration Issues: If user data was migrated from another system, the date formats may not have been converted correctly.
  
  Solution:
  
  
  Check User Master Record:
  
  Go to transaction SU01 (User Maintenance).
  Enter the user ID and click on the "Display" button.
  Check the date fields in the user master record (e.g., validity dates, birth date) to ensure they are in the correct format.
  
  
  
  Adjust Date Format:
  
  If you find any date fields with incorrect formats, update them to match the expected format (usually YYYY-MM-DD or as per your system's configuration).
  
  
  
  Review User Profile Settings:
  
  Check the user’s profile settings to ensure that the date format aligns with the system settings. This can be done in transaction SU01 under the "Defaults" tab.
  
  
  
  Check System Settings:
  
  Ensure that the system settings for date formats are correctly configured. This can be checked in transaction SPRO under "General Settings" -> "Set Countries" -> "Define Date Formats".
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or support for further troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SPRO: Customizing Implementation Guide
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on the correct input formats for dates to prevent future occurrences of this error.
  
  By following these steps, you should be able to resolve the RRKEB020 error and ensure that the date formats in user master records are correctly interpreted by the SAP system.