How To Fix RQ384 - & payment advices ignored because they do not contain amounts

SAP Error Message - Details

• Message type: E = Error

• Message class: RQ - Messages for Cash Management and Forecast

• Message number: 384

• Message text: & payment advices ignored because they do not contain amounts

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RQ384 - & payment advices ignored because they do not contain amounts ?

  The SAP error message RQ384, which states "Payment advices ignored because they do not contain amounts," typically occurs in the context of payment processing within the SAP system. This error indicates that the payment advice documents being processed do not have any monetary amounts associated with them, which prevents the system from proceeding with the payment processing.
  Causes:
  
  Missing Amounts: The payment advice documents may not have been populated with the necessary payment amounts. This can happen due to data entry errors or issues in the upstream processes that generate these documents.
  Incorrect Configuration: There may be configuration issues in the payment processing settings that lead to the generation of payment advices without amounts.
  Data Transfer Issues: If the payment advice data is being transferred from another system or module, there may be issues in the data transfer process that result in missing amounts.
  Document Status: The payment advice documents may be in a status that does not allow them to be processed, such as being incomplete or not fully approved.
  
  Solutions:
  
  Check Payment Advice Documents: Review the payment advice documents in question to ensure that they contain the necessary amounts. This can be done by navigating to the relevant transaction codes (e.g., F110 for payment processing) and checking the details of the payment advices.
  Correct Data Entry: If the amounts are missing due to data entry errors, correct the entries and regenerate the payment advices.
  Review Configuration: Check the configuration settings related to payment processing in SAP. Ensure that all necessary fields are correctly set up to allow for the generation of payment advices with amounts.
  Data Transfer Validation: If the payment advices are generated from another system, validate the data transfer process to ensure that amounts are being correctly passed to SAP.
  Document Status Review: Ensure that the payment advice documents are in the correct status for processing. If they are incomplete, take the necessary steps to complete them.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FBPM (Payment Medium Workbench) to manage payment processing.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions specific to your version of SAP.
  User Authorization: Ensure that the user has the necessary authorizations to view and process payment advices.
  Testing: After making corrections, conduct tests to ensure that the payment advices are now being processed correctly without errors.
  
  By following these steps, you should be able to identify the cause of the RQ384 error and implement a solution to resolve it.