How To Fix RQ339 - Not an electronic bank statement

SAP Error Message - Details

• Message type: E = Error

• Message class: RQ - Messages for Cash Management and Forecast

• Message number: 339

• Message text: Not an electronic bank statement

What causes this issue?

Only electronic bank statements can be reconciled with this
transaction.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RQ339 - Not an electronic bank statement ?

  The SAP error message RQ339, which states "Not an electronic bank statement," typically occurs when the system is expecting an electronic bank statement (EBS) format but receives a file that does not conform to the expected structure or format. This error is common in the context of bank reconciliation processes in SAP.
  Causes:
  
  Incorrect File Format: The file being uploaded is not in the expected electronic bank statement format (e.g., MT940, CAMT.053).
  File Structure Issues: The file may be corrupted or improperly structured, leading to parsing errors.
  Configuration Issues: The configuration settings in SAP for electronic bank statements may not be set up correctly, leading to mismatches in expected formats.
  File Encoding: The file may be in an unsupported encoding format (e.g., UTF-8 vs. ANSI).
  File Naming Conventions: The file name may not adhere to the naming conventions expected by the SAP system.
  
  Solutions:
  
  Verify File Format: Ensure that the file you are trying to upload is indeed in the correct electronic bank statement format. Check with your bank for the correct format specifications.
  Check File Structure: Open the file in a text editor to verify that it is not corrupted and follows the expected structure for the specified format.
  Review Configuration Settings: 
  
  Go to the transaction code OBBA (for configuring electronic bank statements) and ensure that the settings for the bank and the file format are correctly configured.
  Check the mapping of the bank statement format to the appropriate house bank in SAP.
  
  
  Encoding Check: Ensure that the file is saved in the correct encoding format. If necessary, convert the file to the required encoding.
  File Naming: Ensure that the file name follows any specific naming conventions required by your SAP system.
  Test with Sample Files: If possible, test the upload with a known good sample file to determine if the issue is with the specific file or a broader configuration issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to electronic bank statements. You can search for relevant notes in the SAP Support Portal.
  Documentation: Refer to the SAP documentation for electronic bank statement processing to ensure compliance with the required formats and configurations.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FF.5: For processing electronic bank statements.
  OBBA: For configuring electronic bank statements.
  F110: For payment processing, which may also involve bank statement handling.
  
  
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with a technical expert who specializes in SAP financial modules.