How To Fix RQ339 - Not an electronic bank statement

RQ339 - Overview

• Message type: E = Error

• Message class: RQ - Messages for Cash Management and Forecast

• Message number: 339

• Message text: Not an electronic bank statement

What causes this issue?

Only electronic bank statements can be reconciled with this
transaction.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RQ339 - Not an electronic bank statement ?

  The SAP error message RQ339, which states "Not an electronic bank statement," typically occurs when the system is expecting an electronic bank statement (EBS) format but receives a file that does not conform to the expected structure or format. This error is common in the context of bank reconciliation processes in SAP.
  Causes:
  
  Incorrect File Format: The file being uploaded is not in the expected electronic bank statement format (e.g., MT940, CAMT.053).
  File Structure Issues: The file may be corrupted or improperly structured, leading to parsing errors.
  
  Configuration Issues: The configuration settings in SAP for electronic bank statements may not be set up correctly, leading to mismatches in expected formats.
  File Encoding: The file may be in an unsupported encoding format (e.g., UTF-8 vs. ANSI).
  File Naming Conventions: The file name may not adhere to the naming conventions expected by the SAP system.
  
  Solutions:
  
  Verify File Format: Ensure that the file you are trying to upload is indeed