How To Fix RQ331 - TR-CM data from subsystems missing --> See long text

SAP Error Message - Details

• Message type: E = Error

• Message class: RQ - Messages for Cash Management and Forecast

• Message number: 331

• Message text: TR-CM data from subsystems missing --> See long text

What causes this issue?

TR-CM data from one or more TR-CM subsystems are missing in the central
TR-CM system:
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System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Retrieve the missing TR-CM data from the subsystems.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RQ331 - TR-CM data from subsystems missing --> See long text ?

  The SAP error message RQ331, which states "TR-CM data from subsystems missing," typically occurs in the context of the SAP Transport Management System (TMS) when there is an issue with the transport request (TR) data that is expected from subsystems, such as non-SAP systems or other SAP systems.
  Cause:
  
  Missing Transport Data: The error indicates that the transport request data from the specified subsystem is not available or has not been properly transferred to the transport directory.
  Configuration Issues: There may be configuration issues in the Transport Management System that prevent the proper communication between the systems.
  Network Issues: Network problems could lead to the failure of data transfer between the systems.
  Authorization Issues: The user or system may not have the necessary authorizations to access the transport data.
  Transport Directory Issues: Problems with the transport directory or file system could also lead to this error.
  
  Solution:
  
  Check Transport Directory: Verify that the transport directory is correctly set up and accessible. Ensure that the transport files are present in the expected locations.
  Review Configuration: Check the TMS configuration to ensure that all systems are correctly defined and that the transport routes are properly set up.
  Check for Missing Data: Investigate the specific transport request to see if the data is indeed missing. You can do this by checking the transport logs and the status of the transport request.
  Re-import Transport Request: If the transport request is missing data, you may need to re-import it or recreate it if necessary.
  Network Connectivity: Ensure that there are no network issues preventing communication between the systems involved in the transport.
  Authorization Check: Verify that the user has the necessary authorizations to access and manage transport requests.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Transport Management System (TMS): Understanding how TMS works and its components can help in troubleshooting transport-related issues.
  Transport Logs: Review the transport logs for detailed error messages that can provide more context about the issue.
  SAP Community and Forums: Engaging with the SAP community can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to contact SAP support for further assistance.