How To Fix RQ122 - No customer master record exists for payer &

RQ122 - Overview

• Message type: E = Error

• Message class: RQ - Messages for Cash Management and Forecast

• Message number: 122

• Message text: No customer master record exists for payer &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RQ122 - No customer master record exists for payer & ?

  The SAP error message RQ122 indicates that there is no customer master record for the specified payer in the system. This error typically occurs during the processing of billing documents, sales orders, or other transactions that require a customer master record.
  
  Cause:
  
  Missing Customer Master Record: The most common cause is that the customer master record for the specified payer has not been created in the system.
  Incorrect Payer Information: The payer information in the transaction may be incorrect or misspelled, leading to the system being unable to find the corresponding customer master record.
  Data Deletion: The customer master record may have been deleted or marked as inactive.
  Incorrect Company Code: The customer master record may exist, but it is not assigned to the correct company code or sales area.
  
  
  Solution:
  
  
  Create Customer Master Record:
  
  If the customer does not exist, you need to create a new customer master record using transaction code XD01 (for general data) or