How To Fix RPM_INTEGRATION249 - Error while getting cookie: HRESULT &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RPM_INTEGRATION - Integration Messages

• Message number: 249

• Message text: Error while getting cookie: HRESULT &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RPM_INTEGRATION249 - Error while getting cookie: HRESULT &1 ?

  The SAP error message RPM_INTEGRATION249, which states "Error while getting cookie: HRESULT &1," typically indicates an issue related to the integration between SAP and an external system, often involving authentication or session management. This error can occur in various contexts, such as when using SAP's integration with web services, external applications, or during Single Sign-On (SSO) processes.
  Possible Causes:
  
  Authentication Issues: The error may arise if there are problems with the credentials being used to authenticate with the external system.
  Session Management: If the session cookie cannot be retrieved or is invalid, this error may occur.
  Network Issues: Connectivity problems between the SAP system and the external service can lead to this error.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external system can cause issues with cookie retrieval.
  Expired Cookies: If the cookies used for authentication have expired, this can lead to the error.
  
  Solutions:
  
  Check Credentials: Verify that the credentials used for authentication are correct and have not changed.
  Review Configuration: Ensure that the integration settings in SAP and the external system are correctly configured. This includes checking URLs, authentication methods, and any required parameters.
  Network Connectivity: Test the network connection between the SAP system and the external service to ensure there are no connectivity issues.
  Clear Cookies: If applicable, clear any existing cookies in the browser or application that may be causing conflicts.
  Check for Expired Sessions: If using SSO, ensure that the session has not expired and that the authentication tokens are valid.
  Consult Logs: Review the SAP application logs and any relevant logs from the external system for more detailed error messages that can provide additional context.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the integration documentation for both SAP and the external system to ensure compliance with the required configurations.
  Support: If the issue persists, consider reaching out to SAP support or the support team for the external system for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the RPM_INTEGRATION249 error effectively.