How To Fix RPM_INTEGRATION163 - ActiveX is not supported by the browser

SAP Error Message - Details

• Message type: E = Error

• Message class: RPM_INTEGRATION - Integration Messages

• Message number: 163

• Message text: ActiveX is not supported by the browser

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RPM_INTEGRATION163 - ActiveX is not supported by the browser ?

  The SAP error message RPM_INTEGRATION163 indicates that the ActiveX control required for certain functionalities in SAP is not supported by the browser you are using. This is a common issue when using modern web browsers, as many have phased out support for ActiveX controls due to security concerns.
  Cause:
  
  Browser Compatibility: Most modern browsers (like Chrome, Firefox, Edge) do not support ActiveX controls. ActiveX is primarily supported by Internet Explorer.
  Security Settings: Even if you are using Internet Explorer, certain security settings may prevent ActiveX controls from running.
  Outdated Browser: Using an outdated version of Internet Explorer that does not support the required ActiveX controls.
  
  Solution:
  
  Use Internet Explorer: If you are not already using it, switch to Internet Explorer, as it is the only major browser that supports ActiveX controls.
  Adjust Security Settings:
  
  Open Internet Explorer.
  Go to Tools > Internet Options.
  Click on the Security tab.
  Select the appropriate zone (usually Internet or Local intranet).
  Click on Custom level....
  Scroll down to the ActiveX controls and plug-ins section and ensure that the following settings are enabled:
  
  Run ActiveX controls and plug-ins: Enable
  Script ActiveX controls marked safe for scripting: Enable
  
  
  
  
  Add to Trusted Sites: If your SAP application is hosted on a specific domain, consider adding it to the Trusted Sites:
  
  In the Security tab, select Trusted sites and click on Sites.
  Add the URL of your SAP application.
  
  
  Check for Updates: Ensure that your version of Internet Explorer is up to date.
  Compatibility View: If you are using a newer version of Internet Explorer, try enabling Compatibility View for the SAP site:
  
  Click on the gear icon (Tools) > Compatibility View settings.
  Add the SAP site to the list.
  
  
  
  Related Information:
  
  SAP GUI for HTML: If you are using SAP through a web interface, consider using the SAP GUI for HTML, which may not require ActiveX.
  Browser Alternatives: If your organization allows it, consider using SAP Fiori or other modern interfaces that do not rely on ActiveX.
  IT Support: If you continue to experience issues, it may be beneficial to contact your IT support team for assistance, as they may have specific configurations or policies in place.
  
  By following these steps, you should be able to resolve the RPM_INTEGRATION163 error and successfully use the required SAP functionalities.