How To Fix RPM_APPL011 - COMMUNICATION_FAILURE: &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RPM_APPL - RPM Appl messages

• Message number: 011

• Message text: COMMUNICATION_FAILURE: &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RPM_APPL011 - COMMUNICATION_FAILURE: &1 &2 ?

  The SAP error message RPM_APPL011 COMMUNICATION_FAILURE: &1 &2 typically indicates a communication issue between the SAP system and an external system or service. This error can occur in various contexts, such as when trying to connect to a database, an external application, or during data exchange processes.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external system.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external system can lead to communication failures.
  Service Availability: The external service or system may be down or not reachable.
  Firewall Restrictions: Firewalls or security settings may be blocking the communication.
  Timeouts: The request may be timing out due to long processing times or unresponsive services.
  Authentication Issues: Problems with user credentials or authentication methods can prevent successful communication.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the external system is stable and functioning. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Verify the configuration settings in both the SAP system and the external system. Ensure that all parameters (like hostnames, ports, and protocols) are correctly set.
  Service Status: Check if the external service or system is up and running. If it is down, you may need to wait until it is restored or contact the service provider.
  Firewall and Security Settings: Review firewall rules and security settings to ensure that they allow communication between the systems. Adjust settings as necessary.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system or the external service.
  Check Authentication: Ensure that the credentials used for authentication are correct and that the user has the necessary permissions to access the external system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context about the communication failure.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or technical support for further investigation.