How To Fix /RPM/SUBSTITUTE006 - User does not exist. Check your entry.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /RPM/SUBSTITUTE -

  • Message number: 006

  • Message text: User does not exist. Check your entry.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /RPM/SUBSTITUTE006 - User does not exist. Check your entry. ?

    The SAP error message /RPM/SUBSTITUTE006 User does not exist. Check your entry. typically occurs in the context of SAP's Resource and Portfolio Management (RPM) module. This error indicates that the system is unable to find a user in the database based on the input provided. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Incorrect User ID: The user ID entered may be misspelled or incorrect.
    2. User Not Created: The user may not have been created in the SAP system.
    3. User Deactivation: The user account may have been deactivated or locked.
    4. Authorization Issues: The user may not have the necessary authorizations to access the RPM module.
    5. Data Synchronization Issues: If the system is integrated with other systems (like an LDAP directory), there may be synchronization issues.

    Solutions:

    1. Check User ID: Verify that the user ID entered is correct. Ensure there are no typos or extra spaces.
    2. Create User: If the user does not exist, create the user in the SAP system using transaction code SU01.
    3. Check User Status: Use transaction code SU01 to check if the user is active. If the user is locked or inactive, unlock or activate the user.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the RPM module. This can be checked using transaction code SU53 after the error occurs.
    5. Review User Roles: Ensure that the user has the appropriate roles assigned that allow access to the RPM functionalities.
    6. System Synchronization: If the user is supposed to be synchronized from an external system, check the synchronization process and logs for any errors.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • PFCG: Role Maintenance
    • Documentation: Refer to SAP Help documentation for user management and authorization concepts.
    • Support: If the issue persists, consider reaching out to your SAP Basis or Security team for further assistance, or consult SAP support for more specific guidance.

    By following these steps, you should be able to identify and resolve the issue related to the error message /RPM/SUBSTITUTE006 User does not exist. Check your entry.

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