How To Fix /RPM/PLANNING067 - Communication Failure

SAP Error Message - Details

• Message type: E = Error

• Message class: /RPM/PLANNING -

• Message number: 067

• Message text: Communication Failure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /RPM/PLANNING067 - Communication Failure ?

  The SAP error message /RPM/PLANNING067 Communication Failure typically indicates that there is a problem with the communication between the SAP system and another system or service, such as a database, application server, or external service. This error can occur in various contexts, particularly in the SAP Rapid Deployment Solutions (RDS) or SAP Integrated Business Planning (IBP) environments.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external service or database.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external service can lead to communication failures.
  Service Availability: The external service or database may be down or not reachable.
  Firewall Restrictions: Firewalls or security settings may be blocking the communication.
  Timeouts: Long response times from the external service can lead to timeouts and communication failures.
  Version Compatibility: Incompatibility between different versions of the systems involved can also cause communication issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the external service is stable and functioning properly. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Verify the configuration settings in both the SAP system and the external service. Ensure that all parameters are correctly set.
  Service Status: Check the status of the external service or database to ensure it is up and running. If it is down, you may need to contact the service provider or your IT team.
  Firewall and Security Settings: Review firewall rules and security settings to ensure that they are not blocking the necessary communication ports.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system or the external service.
  Check Logs: Review the SAP application logs and system logs for more detailed error messages that can provide additional context about the failure.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps and solutions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP frequently updates its knowledge base with solutions for common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Technical Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to diagnose and resolve the /RPM/PLANNING067 Communication Failure error in your SAP environment.