How To Fix /RPM/DOCUMENT002 - Root folder cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /RPM/DOCUMENT -

• Message number: 002

• Message text: Root folder cannot be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /RPM/DOCUMENT002 - Root folder cannot be deleted ?

  The SAP error message /RPM/DOCUMENT002 Root folder cannot be deleted typically occurs in the context of SAP's Resource and Portfolio Management (RPM) module when a user attempts to delete a root folder in the document management system (DMS) or a similar structure. This error indicates that the system is preventing the deletion of a root folder due to its fundamental role in the hierarchy of documents or data.
  Causes:
  
  Root Folder Restrictions: The root folder is often a critical part of the document structure, and the system may have restrictions in place to prevent its deletion to maintain data integrity.
  Dependencies: There may be documents or subfolders that are dependent on the root folder, which prevents its deletion.
  User Permissions: The user may not have the necessary permissions to delete the folder, even if it is technically allowed by the system.
  System Configuration: Certain configurations in the SAP system may restrict the deletion of root folders to prevent accidental data loss.
  
  Solutions:
  
  Check Dependencies: Ensure that there are no documents or subfolders within the root folder. If there are, you will need to delete those first before attempting to delete the root folder.
  Review Permissions: Verify that the user has the appropriate permissions to delete folders in the document management system. If not, you may need to adjust the user roles or permissions.
  Consult Documentation: Review SAP documentation or help resources for specific guidelines on managing folders in the RPM module.
  Use Alternative Methods: If deletion is not possible, consider whether you can archive or move the folder instead of deleting it.
  Contact SAP Support: If the issue persists and you believe it should be resolvable, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration of your system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about why the deletion is failing.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.