How To Fix /RPM/COMMON_SERVICE015 - Communication failure with system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /RPM/COMMON_SERVICE -

• Message number: 015

• Message text: Communication failure with system &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /RPM/COMMON_SERVICE015 - Communication failure with system &1 ?

  The SAP error message /RPM/COMMON_SERVICE015 Communication failure with system &1 typically indicates that there is a communication issue between the SAP system and another system or service that it is trying to connect to. This could be due to various reasons, including network issues, configuration problems, or service unavailability.
  Causes:
  
  Network Issues: There may be a problem with the network connection between the SAP system and the target system.
  Service Unavailability: The target system or service may be down or not responding.
  Configuration Errors: Incorrect configuration settings in the SAP system or the target system can lead to communication failures.
  Firewall Restrictions: Firewalls or security settings may be blocking the communication between the systems.
  Timeouts: The request may be timing out due to long processing times or heavy load on the target system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the target system is stable and functioning. You can use tools like ping or traceroute to diagnose network issues.
  Verify Service Status: Check if the target system or service is up and running. If it is down, you may need to restart it or contact the system administrator.
  Review Configuration Settings: Double-check the configuration settings in both the SAP system and the target system to ensure they are correct. This includes checking connection parameters, ports, and protocols.
  Examine Firewall Rules: If there are firewalls in place, ensure that they are configured to allow traffic between the SAP system and the target system.
  Increase Timeout Settings: If the issue is related to timeouts, consider increasing the timeout settings in the SAP system or the target system.
  Check Logs: Review the application logs in both the SAP system and the target system for any additional error messages or clues that could help diagnose the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for the specific module or service you are working with, as it may contain information on common issues and their resolutions.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups, as other users may have encountered similar issues and can provide insights.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support or your internal IT team for further assistance.