How To Fix RPLM_RECORD_RESULTS007 - Internal error in results recording

SAP Error Message - Details

• Message type: E = Error

• Message class: RPLM_RECORD_RESULTS - Messages for Results Recording for Portal Role

• Message number: 007

• Message text: Internal error in results recording

What causes this issue?

An internal error occurred in results recording in the Web Dynpro
component &V1& with regard to the Web Dynpro element &V2&.

System Response

Results recording is terminated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RPLM_RECORD_RESULTS007 - Internal error in results recording ?

  The SAP error message RPLM_RECORD_RESULTS007 indicates an internal error in the results recording process. This error can occur in various contexts, such as during the recording of results for inspection lots or quality management processes. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the inspection lot or related master data.
  Configuration Issues: Incorrect configuration in the Quality Management (QM) module or related settings can lead to this error.
  System Bugs: There may be bugs or issues in the SAP system version you are using that trigger this error.
  Authorization Issues: Lack of proper authorizations for the user trying to perform the results recording can also lead to internal errors.
  Database Issues: Problems with the database, such as locks or corruption, can cause internal errors.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify that all required data for the inspection lot is complete and consistent. Check the master data related to the materials, inspection plans, and characteristics.
  Use transaction codes like QA32 or QA03 to review the inspection lot and its details.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings in the Quality Management module are correct. This includes checking the settings for results recording and inspection characteristics.
  Consult with your SAP QM consultant to review the configuration.
  
  
  
  Check for System Notes and Patches:
  
  Look for any SAP Notes related to this error message in the SAP Support Portal. There may be patches or updates available that address this specific issue.
  Apply any relevant support packages or updates if necessary.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform results recording. Check the user roles and authorizations in transaction SU01.
  
  
  
  Database Check:
  
  If you suspect database issues, work with your database administrator to check for locks, performance issues, or corruption.
  Running database consistency checks may also help identify underlying issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can try to debug the results recording process to identify the exact point of failure.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction code, steps to reproduce the error, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Display Inspection Lot), QA03 (Display Results Recording), and QA11 (Record Results).
  SAP Notes: Regularly check the SAP Support Portal for updates and notes related to Quality Management and results recording.
  Documentation: Review SAP documentation for the Quality Management module to understand the processes and configurations better.
  
  By following these steps, you should be able to diagnose and potentially resolve the RPLM_RECORD_RESULTS007 error in SAP.