How To Fix RP479 - The seat position is only permitted together with smoking/non-smoking

SAP Error Message - Details

• Message type: E = Error

• Message class: RP - Error Messages for Infotype Module Pools

• Message number: 479

• Message text: The seat position is only permitted together with smoking/non-smoking

What causes this issue?

You have entered a seat preference (window or aisle) but you have not
specified whether you would prefer to sit in a smoking or non-smoking
seat. The data entered here is transferred to the airline carriers you
are traveling with on your business trip using a reservation system.
The airline carriers need to know your preference for a smoking or non-
smoking seat to be able to offer you a seat that meets your
requirements.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify whether you want to pass on your preference for a smoking or
non-smoking seat to the airline carriers.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RP479 - The seat position is only permitted together with smoking/non-smoking ?

  The SAP error message RP479, which states "The seat position is only permitted together with smoking/non-smoking," typically occurs in the context of travel and reservation systems, particularly in the airline or hospitality modules of SAP. This error indicates that there is a conflict between the seat selection and the smoking/non-smoking designation for that seat.
  Cause:
  
  Incompatible Seat Selection: The user is trying to assign a seat that has a smoking or non-smoking designation, but the seat position does not match the required designation.
  Configuration Issues: There may be a misconfiguration in the system regarding how smoking and non-smoking seats are defined or assigned.
  Data Entry Error: The user may have inadvertently selected a seat that is not compatible with the smoking/non-smoking preference.
  
  Solution:
  
  Check Seat Assignment: Verify the seat assignment and ensure that the selected seat matches the smoking/non-smoking preference. If the seat is designated as non-smoking, ensure that the passenger's preference is also set to non-smoking.
  Modify Preferences: If the seat cannot be changed, consider modifying the passenger's smoking/non-smoking preference to match the seat assignment.
  Review Configuration: If the issue persists, review the configuration settings in the SAP system to ensure that the smoking/non-smoking designations are correctly set up and that there are no discrepancies in the seat map.
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidance on handling seat assignments and preferences.
  Contact Support: If the problem cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with a technical expert who can analyze the system configuration and data.
  
  Related Information:
  
  SAP Modules: This error is often encountered in modules related to travel management, such as SAP Travel Management (SAP TM) or SAP Customer Relationship Management (SAP CRM).
  User Training: Ensure that users are trained on how to properly select seats and understand the implications of smoking/non-smoking designations.
  System Updates: Keep the SAP system updated to the latest version, as updates may include bug fixes or improvements related to seat management.
  
  By following these steps, you should be able to resolve the RP479 error and ensure that seat assignments are correctly processed in accordance with smoking and non-smoking preferences.