How To Fix RP328 - Please enter both the account number and bank code

SAP Error Message - Details

• Message type: E = Error

• Message class: RP - Error Messages for Infotype Module Pools

• Message number: 328

• Message text: Please enter both the account number and bank code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RP328 - Please enter both the account number and bank code ?

  The SAP error message RP328, which states "Please enter both the account number and bank code," typically occurs in the context of payroll processing or when dealing with employee bank details in the SAP system. This error indicates that the system requires both the bank account number and the associated bank code to proceed with a transaction or process.
  Cause:
  
  Missing Information: The most common cause of this error is that either the bank account number or the bank code (or both) has not been entered in the relevant fields.
  Incorrect Configuration: There may be issues with the configuration of the payroll or banking settings in the SAP system.
  Data Entry Error: Users may have inadvertently left one of the fields blank or entered incorrect data.
  
  Solution:
  To resolve the RP328 error, follow these steps:
  
  
  Check Employee Master Data:
  
  Navigate to the employee's master data (transaction code PA30).
  Ensure that both the bank account number and the bank code are filled in correctly in the relevant infotype (usually Infotype 0009 - Bank Details).
  
  
  
  Verify Bank Details:
  
  Ensure that the bank code corresponds to a valid bank in the system.
  Check if the bank account number is correctly formatted and valid.
  
  
  
  Update Missing Information:
  
  If either the bank account number or bank code is missing, enter the required information.
  Save the changes and try to process the payroll or transaction again.
  
  
  
  Configuration Check:
  
  If the issue persists, check the configuration settings for payroll and banking in the SAP system. This may require access to transaction codes like SPRO for configuration settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling bank details and payroll processing.
  
  
  
  User Training:
  
  Ensure that users entering data are trained on the importance of completing all required fields to avoid this error in the future.
  
  
  
  Related Information:
  
  Infotype 0009: This infotype is used to maintain bank details for employees in SAP.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and SPRO (SAP Project Reference Object) for configuration.
  SAP Notes: Check for any SAP Notes related to this error message for specific patches or updates that may address the issue.
  
  By following these steps, you should be able to resolve the RP328 error and ensure that the necessary bank details are correctly entered in the SAP system.