How To Fix RODPS062 - Hierarchy DataSource &1 cannot be imported from customer systems

SAP Error Message - Details

• Message type: E = Error

• Message class: RODPS - Operation Data Provider

• Message number: 062

• Message text: Hierarchy DataSource &1 cannot be imported from customer systems

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RODPS062 - Hierarchy DataSource &1 cannot be imported from customer systems ?

  The SAP error message RODPS062 indicates that there is an issue with importing a Hierarchy DataSource from customer systems. This error typically arises in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when dealing with data sources that involve hierarchical data structures.
  Cause:
  The error can be caused by several factors, including:
  
  Inconsistent Data Structure: The hierarchy structure in the source system may not match the expected structure in the target system.
  Missing Authorizations: The user attempting to perform the import may not have the necessary authorizations to access the hierarchy data.
  Technical Issues: There may be technical issues such as network problems, system configuration errors, or issues with the DataSource itself.
  DataSource Configuration: The DataSource may not be properly configured or activated in the source system.
  Version Mismatch: There may be a version mismatch between the source and target systems, leading to incompatibility in the hierarchy data.
  
  Solution:
  To resolve the RODPS062 error, you can take the following steps:
  
  
  Check DataSource Configuration:
  
  Ensure that the Hierarchy DataSource is correctly configured and activated in the source system.
  Verify that the structure of the hierarchy matches the expected format in the target system.
  
  
  
  Review Authorizations:
  
  Check the user authorizations for the user performing the import. Ensure that they have the necessary permissions to access the hierarchy data.
  
  
  
  Validate Data Consistency:
  
  Ensure that the data in the source system is consistent and does not contain any errors that could prevent the import.
  
  
  
  Check for Technical Issues:
  
  Investigate any network or technical issues that may be affecting the connection between the source and target systems.
  Review system logs for any additional error messages that may provide more context.
  
  
  
  Use Transaction RSA1:
  
  Go to the Data Warehousing Workbench (transaction RSA1) and check the DataSource for any inconsistencies or errors.
  Try to manually replicate the import process to see if the error persists.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  SAP BW Documentation: Review the official SAP BW documentation for more information on DataSources and hierarchy management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check system logs (transaction SM21) for any related error messages that could provide additional context for troubleshooting.
  
  By following these steps, you should be able to identify and resolve the cause of the RODPS062 error message.