How To Fix RO228 - Flows have different payer/payee data

SAP Error Message - Details

• Message type: E = Error

• Message class: RO - Messages for (R)eferences between (O)bject numbers

• Message number: 228

• Message text: Flows have different payer/payee data

What causes this issue?

The netting unit contains flows with different payers/payees or partner
banks.

How to fix this error?

If you save the netting unit anyway, the system adjusts the affected
flows to make them match. The direction of the net amount determines
which payer/payee details are used. The system uses the payer/payee
details of the flow that has the same direction as the net amount.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RO228 - Flows have different payer/payee data ?

  The SAP error message RO228, which states "Flows have different payer/payee data," typically occurs in the context of financial transactions, particularly in the area of payment processing or invoice management. This error indicates that there is a mismatch in the payer or payee information between different documents or flows in the system.
  Cause:
  
  
  Inconsistent Data: The most common cause of this error is that the payer or payee information in the transaction does not match the information in the related documents. For example, if you are trying to process a payment for an invoice, the payer information on the payment document may not match the payer information on the invoice.
  
  
  Multiple Documents: If there are multiple documents involved in a transaction (like an invoice and a payment), and they have different payer or payee details, this error can occur.
  
  
  Master Data Issues: There may be inconsistencies in the master data for customers or vendors, such as different addresses or account numbers.
  
  
  Configuration Issues: Sometimes, the configuration settings in SAP related to payment processing or invoice management may lead to this error if they are not set up correctly.
  
  
  Solution:
  
  
  Check Document Details: Review the payer and payee information in all related documents. Ensure that the details are consistent across all documents involved in the transaction.
  
  
  Correct Master Data: If there are discrepancies in the master data for customers or vendors, update the master data to ensure consistency. This may involve correcting addresses, account numbers, or other relevant details.
  
  
  Review Payment Configuration: Check the configuration settings in SAP related to payment processing. Ensure that the settings are correctly defined to handle the payer and payee data.
  
  
  Use Transaction Codes: Utilize transaction codes like FB03 (Display Document) to view the details of the documents involved and identify where the discrepancies lie.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoices), F110 (Automatic Payment Transactions), and FBL1N (Vendor Line Item Display) to help troubleshoot the issue.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the RO228 error in SAP.