How To Fix RMXTTLS024 - Internal error; control instance could not be generated

SAP Error Message - Details

• Message type: E = Error

• Message class: RMXTTLS - TMS-TLS: Messages for Trial Interface and Tool Package

• Message number: 024

• Message text: Internal error; control instance could not be generated

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE SYSTEMERROR OBJECT DOKU ID TX

System Response

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RMXTTLS024 - Internal error; control instance could not be generated ?

  The SAP error message RMXTTLS024, which states "Internal error; control instance could not be generated," typically occurs in the context of SAP's Transportation Management (TM) or related modules. This error indicates that the system encountered an internal issue while trying to generate a control instance, which is necessary for processing certain transactions or operations.
  Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in the Transportation Management module can lead to this error.
  Data Inconsistencies: Missing or inconsistent data in master data (like transportation lanes, freight units, etc.) can cause the control instance generation to fail.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that could lead to this error.
  Authorization Issues: Lack of proper authorizations for the user trying to execute the transaction can also lead to internal errors.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may not be able to generate the control instance.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Transportation Management module to ensure everything is set up correctly. Pay special attention to the settings related to control instances.
  Data Validation: Validate the master data and transactional data involved in the process. Ensure that all necessary data is complete and consistent.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages or stack traces that can provide insights into what went wrong.
  Update SAP: Ensure that your SAP system is up to date with the latest support packages and patches, as these may contain fixes for known issues.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support with detailed information about the error, including the transaction code, user actions leading to the error, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/ for Transportation Management.
  SAP Notes: Search for SAP Notes related to RMXTTLS024 in the SAP Support Portal, as there may be specific notes addressing this error.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the RMXTTLS024 error in your SAP system.