How To Fix RMXTDIA013 - Internal error; could not generate workbench instance

SAP Error Message - Details

• Message type: E = Error

• Message class: RMXTDIA - TMS-DIA: Messages for Trial Interface

• Message number: 013

• Message text: Internal error; could not generate workbench instance

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE SYSTEMERROR OBJECT DOKU ID TX

System Response

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RMXTDIA013 - Internal error; could not generate workbench instance ?

  The SAP error message RMXTDIA013, which states "Internal error; could not generate workbench instance," typically indicates an issue with the SAP system's ability to create a workbench instance. This can occur due to various reasons, including configuration issues, system resource limitations, or problems with the underlying database.
  Possible Causes:
  
  System Resource Limitations: The SAP system may be running low on memory or CPU resources, preventing it from creating new instances.
  Configuration Issues: There may be misconfigurations in the SAP system settings or parameters that affect the workbench instance generation.
  Database Issues: Problems with the database, such as locks, corruption, or connectivity issues, can lead to this error.
  Transport Directory Issues: If there are issues with the transport directory or transport management system, it may prevent the generation of workbench instances.
  User Authorizations: Insufficient authorizations for the user trying to perform the action may also lead to this error.
  
  Solutions:
  
  Check System Resources: Monitor the system's memory and CPU usage. If resources are low, consider increasing them or optimizing the system performance.
  Review Configuration Settings: Check the configuration settings related to the workbench and ensure they are correctly set. This may involve reviewing parameters in transaction codes like RZ10 or RZ11.
  Database Health Check: Perform a health check on the database. Look for locks, errors, or performance issues. You may need to consult your database administrator for assistance.
  Transport Directory Verification: Ensure that the transport directory is correctly configured and accessible. Check for any inconsistencies or errors in the transport management system.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error. You may need to consult with your security team to adjust roles and permissions.
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (dump analysis), SM37 (job monitoring), and RZ10/RZ11 (profile parameters) for troubleshooting.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the RMXTDIA013 error in your SAP system.