How To Fix RMSL_WUI005 - System cannot delete log; more information is required

SAP Error Message - Details

• Message type: E = Error

• Message class: RMSL_WUI - Labeling Web UI: RMSL Class Messages Converted for Web UI

• Message number: 005

• Message text: System cannot delete log; more information is required

What causes this issue?

You have not entered enough information that specifies the log.
Therefore, the system cannot delete the log.
More system information: &V1&; &V2&; &V3&; &V4&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RMSL_WUI005 - System cannot delete log; more information is required ?

  The SAP error message RMSL_WUI005, which states "System cannot delete log; more information is required," typically occurs in the context of the SAP Retail Management System (RMS) or similar applications where log management is involved. This error indicates that the system is unable to delete a log file or entry due to missing information or conditions that need to be met.
  Causes:
  
  Insufficient Permissions: The user may not have the necessary authorizations to delete the log.
  Log File in Use: The log file may be currently in use by another process, preventing its deletion.
  Missing Parameters: Required parameters or information for the deletion process may not be provided.
  System Configuration Issues: There may be configuration settings that are preventing the deletion of logs.
  Database Constraints: There could be database constraints or dependencies that need to be resolved before the log can be deleted.
  
  Solutions:
  
  Check User Permissions: Ensure that the user attempting to delete the log has the appropriate authorizations. This may involve checking roles and permissions in the SAP system.
  Close Open Processes: If the log file is in use, identify and close any processes that may be accessing it. This may involve checking for active sessions or jobs that are using the log.
  Provide Required Information: Review the documentation or system requirements to ensure that all necessary parameters for the deletion process are being provided.
  Review System Configuration: Check the configuration settings related to log management in the SAP system. This may involve consulting with a system administrator or SAP Basis team.
  Database Maintenance: If there are database constraints, consider performing maintenance tasks such as clearing old logs or resolving any dependencies that may be preventing deletion.
  Consult SAP Notes: Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message. SAP frequently updates its documentation and may have specific guidance for this issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing logs, such as SLG1 (Application Log) or SM37 (Job Monitoring).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  Documentation: Review the SAP Help Portal or relevant documentation for your specific version of SAP to understand log management and deletion processes better.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.