How To Fix RMSL092 - Could not determine rating text

SAP Error Message - Details

• Message type: E = Error

• Message class: RMSL - Labeling Application Messages

• Message number: 092

• Message text: Could not determine rating text

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMSL092 - Could not determine rating text ?

  The SAP error message RMSL092, which states "Could not determine rating text," typically occurs in the context of SAP's Rating and Billing functionality, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system was unable to find or determine the appropriate rating text for a specific charge or service.
  Causes:
  
  Missing Configuration: The rating text may not be configured correctly in the system. This could be due to missing entries in the rating schema or related tables.
  Incorrect Master Data: The master data related to the service or product being rated may be incomplete or incorrect.
  Rating Procedure Issues: The rating procedure may not be set up properly, leading to the inability to determine the correct rating text.
  Versioning Issues: If there are multiple versions of the rating texts or if the system is not pointing to the correct version, this error can occur.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the rating texts.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the rating texts in the SAP system. Ensure that all necessary entries are present and correctly configured.
  Review Master Data: Verify that the master data for the relevant services or products is complete and accurate. This includes checking for any missing or incorrect entries.
  Examine Rating Procedures: Look into the rating procedures to ensure they are set up correctly and that they reference the appropriate rating texts.
  Check Versioning: Ensure that the system is using the correct version of the rating texts. If there are multiple versions, confirm that the correct one is active.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access the rating texts.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like RMS1 (for rating schema) or RMS2 (for rating text) to check and modify the relevant configurations.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Rating and Billing to understand the configuration and setup processes better.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.