How To Fix RMSL005 - System cannot delete log; more information is required

SAP Error Message - Details

• Message type: E = Error

• Message class: RMSL - Labeling Application Messages

• Message number: 005

• Message text: System cannot delete log; more information is required

What causes this issue?

You have not entered enough information that specifies the log.
Therefore, the system cannot delete the log.
More system information: &V1&; &V2&; &V3&; &V4&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RMSL005 - System cannot delete log; more information is required ?

  The SAP error message RMSL005 ("System cannot delete log; more information is required") typically occurs in the context of the SAP Retail Management System (RMS) or similar modules where log management is involved. This error indicates that the system is unable to delete a log entry due to missing or insufficient information.
  Causes:
  
  Missing Log Information: The log entry that the system is trying to delete may not have all the required information or may be incomplete.
  Database Constraints: There may be database constraints or dependencies that prevent the deletion of the log entry.
  Authorization Issues: The user may not have the necessary permissions to delete the log.
  System Configuration: There may be configuration settings that restrict log deletion.
  Technical Issues: There could be underlying technical issues, such as database locks or corruption.
  
  Solutions:
  
  Check Log Details: Review the log entry details to ensure that all required information is present. If any information is missing, try to complete it.
  Review Authorizations: Ensure that the user attempting to delete the log has the necessary authorizations. You may need to consult with your SAP security team.
  Database Integrity Check: Perform a database integrity check to ensure that there are no locks or corruption issues affecting the log entries.
  Configuration Review: Check the system configuration settings related to log management to ensure that they allow for log deletion.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing logs, such as SLG1 (Application Log) or SLG2 (Log Management).
  SAP Documentation: Review the official SAP documentation for the specific module you are working with, as it may provide insights into log management and error handling.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the RMSL005 error and implement a suitable solution.