How To Fix RMPS_POST_API018 - Access to e-mail failed

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_POST_API - PRO Messages for the Incoming Post Item

• Message number: 018

• Message text: Access to e-mail failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_POST_API018 - Access to e-mail failed ?

  The SAP error message RMPS_POST_API018, which states "Access to e-mail failed," typically occurs in the context of the SAP system when there is an issue with sending emails, often related to the configuration of the email settings or the underlying email server.
  Causes:
  
  Incorrect Email Configuration: The SMTP settings in the SAP system may not be configured correctly. This includes the SMTP server address, port, and authentication details.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the email server.
  Authorization Issues: The user or service account used to send emails may not have the necessary permissions to access the email server.
  Email Server Issues: The email server itself may be down or experiencing issues.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection between the SAP system and the email server.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the SMTP node settings, including the SMTP server address, port, and authentication method.
  Ensure that the settings match those provided by your email service provider.
  
  
  
  Test Email Sending:
  
  Use the SOST transaction to check the status of sent emails and see if there are any errors logged.
  You can also use the SCOT transaction to send a test email to verify that the configuration is working.
  
  
  
  Network Connectivity:
  
  Ensure that the SAP system can reach the email server. You can use tools like ping or telnet to test connectivity to the SMTP server.
  
  
  
  Check User Permissions:
  
  Ensure that the user or service account configured for sending emails has the necessary permissions on the email server.
  
  
  
  Review Email Server Logs:
  
  Check the logs on the email server for any errors or issues that might indicate why the connection is failing.
  
  
  
  Firewall and Security Settings:
  
  Ensure that there are no firewall rules blocking the connection from the SAP system to the email server.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to email sending in your version of SAP.
  Documentation: Refer to the SAP documentation for configuring email settings in your specific SAP environment.
  Support: If the issue persists, consider reaching out to your SAP support team or the email service provider for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the RMPS_POST_API018 error in your SAP system.