How To Fix RMPS_OPERATION016 - Sending case &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_OPERATION - Message Class for Recursive Operations

• Message number: 016

• Message text: Sending case &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_OPERATION016 - Sending case &1 ?

  The SAP error message RMPS_OPERATION016, which states "Sending case &1," typically occurs in the context of the SAP Public Sector Management (PSM) module, particularly when dealing with case management or operations related to case processing.
  Cause:
  The error message RMPS_OPERATION016 can be triggered by several factors, including:
  
  
  Incorrect Case Status: The case you are trying to send may not be in the correct status for the operation you are attempting to perform. For example, it might be in a status that does not allow for sending or processing.
  
  
  Missing Data: Required fields or data for the case may be missing or incomplete, preventing the system from processing the case correctly.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the operation on the specified case.
  
  
  System Configuration: There may be configuration issues in the system that prevent the operation from being executed.
  
  
  Solution:
  To resolve the RMPS_OPERATION016 error, you can take the following steps:
  
  
  Check Case Status: Verify the status of the case you are trying to send. Ensure that it is in a status that allows for sending or processing.
  
  
  Complete Required Fields: Review the case for any missing or incomplete data. Ensure that all mandatory fields are filled out correctly.
  
  
  Review Authorizations: Check the user’s authorization profile to ensure that they have the necessary permissions to perform the operation on the case.
  
  
  Consult Configuration: If the issue persists, consult with your SAP Basis or configuration team to review the system settings related to case management. They may need to check for any inconsistencies or misconfigurations.
  
  
  Check Logs: Look at the application logs or system logs for more detailed error messages that could provide additional context about the issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to case management in SAP PSM, such as S_A0A_72000001 for case processing.
  Documentation: Review SAP documentation or help files related to case management and error handling in the PSM module.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the RMPS_OPERATION016 error and implement a solution to resolve it.