How To Fix RMPS_GENERAL412 - Case type &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_GENERAL - Gen. Messages Classes Records Management for Public Sector

• Message number: 412

• Message text: Case type &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_GENERAL412 - Case type &1 does not exist ?

  The SAP error message RMPS_GENERAL412, which states "Case type &1 does not exist," typically occurs in the context of the SAP Case Management or SAP Project Management modules. This error indicates that the system is trying to access a case type that has not been defined or does not exist in the system.
  Cause:
  
  Missing Configuration: The case type you are trying to use has not been configured in the system.
  Incorrect Case Type: There may be a typo or incorrect case type ID being referenced in the transaction or program.
  Authorization Issues: The user may not have the necessary authorizations to access the case type.
  Data Migration Issues: If data has been migrated from another system, the case type may not have been included in the migration.
  
  Solution:
  
  
  Check Case Type Configuration:
  
  Go to the configuration settings for case types in SAP. This is usually found in the customizing (SPRO) settings under the relevant module (e.g., Project Management or Case Management).
  Ensure that the case type you are trying to use is defined and active.
  
  
  
  Verify Case Type ID:
  
  Double-check the case type ID you are using in your transaction or program. Make sure there are no typos or incorrect references.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access the case type. This can be done by reviewing the user's roles and authorizations in the SAP system.
  
  
  
  Data Migration Review:
  
  If the error occurred after a data migration, review the migration process to ensure that all necessary case types were included and correctly set up in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on case types and their configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration) or SE11 (to check the database table for case types) to investigate further.
  Tables: The relevant tables for case types may include those related to case management or project management, depending on your specific implementation.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the RMPS_GENERAL412 error and implement a solution.