How To Fix RMPS_DESK021 - Scanning not possible; No initial scenario found

RMPS_DESK021 - Overview

• Message type: E = Error

• Message class: RMPS_DESK - Messages of Electronic Desk

• Message number: 021

• Message text: Scanning not possible; No initial scenario found

What causes this issue?

No configured input scenarios (Ascent Capture: "Batchclasses") were
found on the frontend computer (PC).

System Response

It is not possible to scan.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check the configuration of the scan software on this
frontend computer (PC). Configure the corresponding "Batchclasses"
of the Ascent Capture scan software.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_DESK021 - Scanning not possible; No initial scenario found ?

  The SAP error message RMPS_DESK021, which states "Scanning not possible; No initial scenario found," typically occurs in the context of the SAP Document Management System (DMS) or when using the SAP ArchiveLink interface for document scanning and management. This error indicates that the system cannot find a valid initial scenario for the scanning process, which is necessary for the system to know how to handle the scanned documents.
  Causes:
  
  Missing Configuration: The initial scenario for scanning may not be configured in the system. This could be due to missing entries in the configuration tables or settings related to the scanning process.
  User Authorization: The user may not have the necessary authorizations to access the scanning scenarios or the related documents.
  Incorrect Document Type: The document type being used for scanning may not be linked to a valid scenario.
  System Settings: There may be issues with the system settings or parameters that define how scanning should