How To Fix RM760 - No matching user with name & found

SAP Error Message - Details

• Message type: E = Error

• Message class: RM - Messages for Repetitive Manufacturing

• Message number: 760

• Message text: No matching user with name & found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RM760 - No matching user with name & found ?

  The SAP error message RM760 "No matching user with name & found" typically occurs when the system is unable to find a user in the user master data based on the name provided. This can happen in various contexts, such as during the execution of a transaction or when trying to assign a user to a specific role or task.
  Causes:
  
  Incorrect User Name: The user name entered may be misspelled or formatted incorrectly.
  User Not Created: The user may not exist in the SAP system. This could be due to the user not being created or being deleted.
  User Deactivation: The user might be deactivated or locked in the system.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to view or access the user data.
  Data Synchronization Issues: If the SAP system is integrated with other systems (like an LDAP directory), there may be synchronization issues.
  
  Solutions:
  
  Check User Name: Verify that the user name is spelled correctly and follows the correct format.
  Create User: If the user does not exist, create the user in the SAP system using transaction code SU01.
  Check User Status: Use transaction code SU01 to check if the user is active or locked. If locked, unlock the user.
  Authorization Check: Ensure that the user has the necessary authorizations to access the user data. You may need to consult with your SAP security team.
  Data Synchronization: If the system is integrated with external user management systems, check for synchronization issues and resolve them.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System
  
  
  User Master Data: Understanding how user master data is structured in SAP can help in troubleshooting.
  Authorization Roles: Familiarize yourself with the roles and authorizations assigned to users, as this can impact access to user data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or security team for further investigation.