How To Fix RM738 - GR quantity for confirmation & > total GR quantity for planned order &

SAP Error Message - Details

• Message type: E = Error

• Message class: RM - Messages for Repetitive Manufacturing

• Message number: 738

• Message text: GR quantity for confirmation & > total GR quantity for planned order &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RM738 - GR quantity for confirmation & > total GR quantity for planned order & ?

  The SAP error message RM738 typically occurs in the context of Goods Receipt (GR) processing for a planned order. This error indicates that the quantity being confirmed for the goods receipt exceeds the total quantity that has been received for the planned order. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Quantity Mismatch: The quantity you are trying to confirm in the goods receipt is greater than the total quantity that has been received against the planned order.
  Incorrect Entry: There may have been an error in entering the quantity during the GR process.
  Multiple GRs: If multiple goods receipts have been processed for the same planned order, the system may not be able to reconcile the quantities correctly.
  Order Status: The planned order may not be in the correct status to allow for the confirmation of the goods receipt.
  
  Solutions:
  
  Check the Planned Order: Verify the total quantity of the planned order and ensure that the quantity you are trying to confirm does not exceed this amount.
  Review Previous GRs: Look at the previous goods receipts for the planned order to ensure that the total quantity received is accurately reflected in the system.
  Adjust the Quantity: If you have mistakenly entered a quantity that is too high, correct it to match the total quantity received.
  Check Order Status: Ensure that the planned order is in a status that allows for goods receipt confirmations. If necessary, change the status of the order.
  Consult Documentation: Refer to SAP documentation or your organization's SAP support team for specific guidance related to your configuration and processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIGO (Goods Movement) and CO11N (Confirm Production Order) to navigate the GR process effectively.
  SAP Notes: Check for any SAP Notes related to RM738 for additional insights or patches that may address known issues.
  User Permissions: Ensure that you have the necessary permissions to perform goods receipts and confirmations in the system.
  Training: If you frequently encounter this error, consider additional training on the goods receipt process in SAP to minimize future occurrences.
  
  By following these steps, you should be able to resolve the RM738 error and successfully process your goods receipt. If the issue persists, it may be beneficial to engage with your SAP support team for further assistance.