How To Fix RM735 - Error reading Customizing entry for LIS

SAP Error Message - Details

• Message type: E = Error

• Message class: RM - Messages for Repetitive Manufacturing

• Message number: 735

• Message text: Error reading Customizing entry for LIS

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

An entry must exist in the Customizing table MCPPCUST for every client.
The system uses this table entry to control the LIS update. An error
occurred reading the MCPPCUST.

How to fix this error?

Use transaction MCRG to check the LIS Customizing settings for your
clients and make sure that an entry exists in table MCPPCUST.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RM735 - Error reading Customizing entry for LIS ?

  The SAP error message RM735, which states "Error reading Customizing entry for LIS," typically occurs in the context of Logistics Information System (LIS) when the system is unable to retrieve or read the necessary customizing settings for LIS-related functionalities. This can happen due to various reasons, including configuration issues, missing entries, or inconsistencies in the customizing tables.
  Causes of RM735 Error
  
  Missing Customizing Entries: The required customizing entries for LIS may not exist in the relevant tables.
  Inconsistent Data: There may be inconsistencies or corruption in the customizing data.
  Authorization Issues: The user may not have the necessary authorizations to access the customizing entries.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process.
  Incorrect Configuration: The configuration settings for LIS may not be set up correctly.
  
  Solutions to RM735 Error
  
  
  Check Customizing Entries:
  
  Use transaction codes like SPRO to access the SAP Reference IMG and verify that the necessary customizing entries for LIS are present.
  Check the relevant tables (e.g., TMCF, TMCF_LIS) to ensure that the entries exist.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the LIS customizing settings.
  
  
  
  Transport Management:
  
  If the customizing settings were recently transported, check the transport logs for any errors or issues that may have occurred during the transport process.
  
  
  
  Consistency Check:
  
  Run consistency checks on the LIS settings to identify any inconsistencies or missing entries. This can often be done through specific SAP reports or transactions.
  
  
  
  Reconfigure LIS:
  
  If necessary, reconfigure the LIS settings to ensure that all required entries are correctly set up.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction that is generating the error to identify the root cause.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, SE11 (Data Dictionary), and SE16 (Data Browser) to investigate the customizing entries.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to LIS configuration for detailed guidance on setting up and troubleshooting LIS.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.