How To Fix RM231 - Sales order & / & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: RM - Messages for Repetitive Manufacturing

• Message number: 231

• Message text: Sales order & / & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RM231 - Sales order & / & does not exist ?

  The SAP error message RM231 indicates that a specific sales order does not exist in the system. This error typically occurs when you are trying to access or process a sales order that either has not been created, has been deleted, or is not available in the current context (e.g., due to authorization issues or incorrect selection criteria).
  Causes of RM231 Error
  
  Non-existent Sales Order: The sales order number you are trying to access does not exist in the database.
  Incorrect Input: The sales order number may have been entered incorrectly (typos, wrong format, etc.).
  Deleted Sales Order: The sales order may have been deleted or archived.
  Authorization Issues: The user may not have the necessary permissions to view the sales order.
  Data Consistency Issues: There may be inconsistencies in the database or issues with data synchronization.
  
  Solutions to RM231 Error
  
  Verify Sales Order Number: Double-check the sales order number you are trying to access for any typographical errors.
  Check Sales Order Status: Use transaction codes like VA03 (Display Sales Order) to see if the sales order exists. If it does not, you may need to create it again.
  Review Deletion/Archiving: If the sales order was deleted or archived, check with your SAP administrator or relevant team to see if it can be restored or if you need to create a new order.
  Authorization Check: Ensure that you have the necessary permissions to access the sales order. If not, contact your SAP security administrator to request access.
  Consult Logs: Check system logs or error logs for any additional information that might help diagnose the issue.
  Data Consistency Check: If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and VA01 (Create Sales Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Documentation: Refer to SAP user manuals or help documentation for guidance on sales order processing.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the RM231 error and take appropriate action to resolve it.