How To Fix RM168 - Sales order &2 is blocked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RM - Messages for Repetitive Manufacturing

• Message number: 168

• Message text: Sales order &2 is blocked by user &1

What causes this issue?

The sales order for which you want to carry out the backflush is
currenty locked by user &V1&. You may also be locking yourself in
another session.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try again later.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RM168 - Sales order &2 is blocked by user &1 ?

  The SAP error message RM168 indicates that a sales order (identified by the order number) is blocked by a specific user. This typically occurs when a user has locked the sales order for editing or processing, preventing other users from making changes or performing actions on that order.
  Cause:
  
  User Lock: The sales order is currently being edited or processed by another user, which causes it to be locked.
  Transaction in Progress: The user who has locked the order may be in the middle of a transaction that requires exclusive access to the sales order.
  System Error: Occasionally, a system error or an unexpected termination of a session can leave a sales order in a locked state.
  
  Solution:
  
  Wait for Release: If the order is locked by another user, the simplest solution is to wait until that user completes their transaction and releases the lock.
  Identify the Locking User: You can use transaction code SM12 to check which user has locked the sales order. This transaction allows you to view and manage lock entries.
  Contact the User: If you identify the user who has locked the order, you can contact them to find out if they can release the lock.
  Force Unlock (if necessary): If the locking user is unavailable and the lock is preventing critical business processes, a system administrator can forcefully unlock the sales order using transaction code SM12. However, this should be done with caution, as it may lead to data inconsistencies if the user was in the middle of a transaction.
  Check for System Issues: If this issue occurs frequently, it may be worth investigating if there are underlying system issues or if the locking mechanism is functioning as intended.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors or issues.
  SE11: To check the data dictionary for the sales order table (e.g., VBAK for header data).
  
  
  
  User Training: Ensure that users are trained on how to properly close transactions and release locks when they are done to minimize the occurrence of this error.
  
  
  System Configuration: Review the configuration settings related to user locks and transaction handling to ensure they align with business processes.
  
  
  By following these steps, you should be able to resolve the RM168 error and understand its implications in your SAP environment.